History
GCM Computers was founded by Gary C. McLendon in 1983. Originally, GCM focused on providing computerized control solutions to industrial and agricultural businesses. Though our roots are in electronics design, GCM's services have grown to include personal computer sales and service, computer programming, networking, and Internet hosting.
In 1994, we became involved in a joint venture as the manufacturer of the Sky Printer. The Sky Printer is an avionic instrument that provides pilots with a hardcopy of important messages such as weather reports.
In 1999 GCM partnered with sister company, Caravan Multimedia. Initially specializing in on-line multimedia applications, Caravan's primary business shifted to Internet Services such as e-mail and web hosting.
In 2006 GCM experienced its busiest year to date. After merging with Caravan Multimedia, we became responsible for hosting and managing all of Caravan's Internet services.
Later that year, GCM acquired additional Internet hosting services from Golden Technologies, Inc. Former GTI customers now benefit from improvements to their service such as faster upload and download speeds, redundant Internet connections, 24-hour service monitoring, and in-house programmers who can make website modifications when necessary.
As GCM continues to grow, we remain focused on providing quality service for all of our clients. As our business expands, we commit to maintaining the highest level of customer satisfaction.
Staff
Gary C. McLendon, B.S.E.E., P.E. - President
University of Arkansas graduate, Gary McLendon, built his first computer in 1973. Throughout the 70's Gary designed and built electronic industrial controls. When the controls business became computerized, he began GCM Computers.
Chris Alley - Systems Technician, CompTIA A+ Certified
Like most of our technicians, Chris's career began with PC support. Prior to joining the staff of GCM Computers in 2006, Chris had acquired skills in application development and integration as well as network support and administration.
Joyce Bryant - Accountant
Joyce has been with GCM since 1999. She has over 20 years of experience in bookkeeping and taxes. Joyce is proficient in Quickbooks, Acc Pac BPI, and Drake software.
Mike Culpepper - Systems Technician
In addition to his duties as a service technician, Mike is also responsible for sales and inventory management. He has been with GCM since 1996.
Jesse Darr - Systems Technician
Jesse started his computer career in 2003 working as a PC Repair & Network technician at the University of Arkansas. Since then, he has worked on a variety of networks both large and small. He currently specializes in graphic design and wireless networking.
Barton Hodges, M.S.C.S.E. - Computer Systems Engineer, CompTIA A+ & Network+ Certified
Barton began his career at GCM as a technician in 1993. Soon after, his duties expanded to include software development and network design and implementation. Barton has designed software for applications such as industrial controls, marriage licensing, and web-based management solutions. Barton was the Chief Technology Officer of GCM's sister company Caravan Multimedia, and since its acquisition by GCM in 2006, he has managed GCM's Internet Services.
Bryan Martin - Systems Technician
Bryan started his computer career by managing small to medium sized networks. Prior to joining GCM Computers, he designed, implemented, and administered many network infrastructures.
Kevin Perrine - Systems Technician
Kevin's career began before he entered high school with repairing and rebuilding computers. Since then, he has worked in network administration, programming, and general system maintenance.
Phillip Sugg - Systems Technician, CompTIA A+ Certified
Phillip joined GCM in 2008. Prior to his career at GCM, he provided technical support and repair work from his home-based business. He specializes in malware removal and hardware diagnostics.
Teri Tillman - Office Manager
Teri joined GCM in 2008. She began her career after graduating from Executive Secretarial School in Dallas, Texas. Since then, she has gained over 19 years of secretarial and administrative experience. Teri has proficiency in Peachtree and Microsoft Access, and has experience training others to use applications such as Word, Excel, and Windows.
Warranty
GCM Computers, Inc. warranties all products against defects in materials and workmanship for a minimum period of one (1) year from the date of purchase. All sales are final after 14 days. This warranty does not apply if the product has been damaged by accident, abuse, misuse, inability to use the product, software, or as a result of service or modification other than by GCM Computers, Inc. or an authorized representative.
This warranty is in lieu of any other warranty expressed or implied. In no event will GCM Computers, Inc. be held liable for any damages, whether direct, indirect, accidental, or consequential such as loss or inaccuracy of data, loss of revenue, or loss of business opportunities arising from the purchase of these products or service.
During the warranty period, any computer system determined by GCM Computers, Inc. to be defective in form or function will be repaired or replaced at no charge for either parts or labor at our facilities located at 101 West Mountain St., Fayetteville, Arkansas 72701. If on-site warranty service and/or installation is required, GCM Computers, Inc. will provide on-site service for a fee of no less than $90.00.
Any separately purchased products that are determined by GCM Computers, Inc. to be defective in form or function will be repaired or replaced at no charge at our facilities at 101 West Mountain St., Fayetteville, Arkansas 72701. Any product found defective within 30 days from the purchase date will be exchanged for an identical or equivalent product chosen from available stock by GCM Computers, Inc. Any product found defective after 30 days from the purchase date will be returned to the manufacturer for repair or replacement. The purchaser is responsible for all shipping costs incurred. Installation of all separately purchased products is the responsibility of the customer. GCM Computers, Inc. will provide in-shop installation for a fee of no less than $40.00 and on-site installation for a fee of no less than $90.00.
