History

GCM Computers was founded by Gary C. McLendon in 1983. Originally, GCM focused on providing computerized control solutions to industrial and agricultural businesses. Though our roots are in electronics design, GCM's services have grown to include personal computer sales and service, computer programming, networking, and Internet hosting.

In 1994, we became involved in a joint venture as the manufacturer of the Sky Printer. The Sky Printer is an avionic instrument that provides pilots with a hardcopy of important messages such as weather reports.

In 1999 GCM partnered with sister company, Caravan Multimedia. Initially specializing in on-line multimedia applications, Caravan's primary business shifted to Internet Services such as e-mail and web hosting.

In 2006 GCM experienced its busiest year to date. After merging with Caravan Multimedia, we became responsible for hosting and managing all of Caravan's Internet services.

Later that year, GCM acquired additional Internet hosting services from Golden Technologies, Inc. Former GTI customers now benefit from improvements to their service such as faster upload and download speeds, redundant Internet connections, 24-hour service monitoring, and in-house programmers who can make website modifications when necessary.

As GCM continues to grow, we remain focused on providing quality service for all of our clients. As our business expands, we commit to maintaining the highest level of customer satisfaction.


Staff

Gary C. McLendon - President

• B.S.E.E., University of Arkansas
• Licensed Professional Engineer

Joyce Bryant - Accountant


Jesse Darr - Computer Systems Specialist

• B.S.B.A., University of Arkansas
• Apple Certified Support Professional
• Ventana VANTAGE Certified Product Support Engineer

Gilles Grandidier - Computer Systems Specialist

• CompTIA A+ Certified Professional
• CompTIA Network+ Certified Professional
• CompTIA Security+ Certified Professional

Barton Hodges - Computer Systems Engineer

• M.S.C.S.E., University of Arkansas
• B.S.C.S.E., University of Arkansas
• Certified SonicWALL Security Administrator
• CompTIA A+ Certified Professional
• CompTIA Network+ Certified Professional
• Ventana VANTAGE Certified Product Support Engineer
• VMware Sales Professional
• VMware Technical Sales Professional

Sam Lemke - Computer Systems Specialist

• CompTIA A+ Certified Professional

Teri Tillman - Office Manager



Warranty

GCM Computers warranties new products against defects in materials and workmanship for a minimum period of one (1) year from the date of purchase. Sales of new parts are final after 14 days. Sales of used parts are final after 7 days and exempt from this warranty. This warranty does not apply if the product has been damaged by accident, abuse, misuse, inability to use the product, software, or as a result of service or modification other than by GCM Computers or an authorized representative.

This warranty is in lieu of any other warranty expressed or implied. In no event will GCM Computers be held liable for any damages, whether direct, indirect, accidental, or consequential such as loss or inaccuracy of data, loss of revenue, or loss of business opportunities arising from the purchase of these products or service.

During the warranty period, any new computer system determined by GCM Computers to be defective in form or function will be repaired or replaced at no charge for either parts or labor at our facilities located at 101 West Mountain St., Fayetteville, Arkansas 72701. If on-site warranty service and/or installation is required, GCM Computers will provide on-site service for a fee of no less than $90.00.

Within 30 days from the purchase date, any separately purchased new products that are determined by GCM Computers to be defective in form or function will be repaired or replaced at no charge at our facilities at 101 West Mountain St., Fayetteville, Arkansas 72701. Any new product found defective within 30 days from the purchase date will be exchanged for an identical or equivalent product chosen from available stock by GCM Computers. Any new product found defective after 30 days from the purchase date will be returned to the manufacturer for repair or replacement. The purchaser is responsible for all shipping costs incurred. Installation of all separately purchased products is the responsibility of the customer. GCM Computers will provide in-shop installation for a fee of no less than $40.00 and on-site installation for a fee of no less than $90.00.








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