History
GCM Computers was founded by Gary C. McLendon in 1983. Originally, GCM focused on providing computerized control solutions to industrial and agricultural businesses. Though our roots are in electronics design, GCM's services have grown to include personal computer sales and service, computer programming, networking, and Internet hosting.
In 1994, we became involved in a joint venture as the manufacturer of the Sky Printer. The Sky Printer is an avionic instrument that provides pilots with a hardcopy of important messages such as weather reports.
In 1999 GCM partnered with sister company, Caravan Multimedia. Initially specializing in on-line multimedia applications, Caravan's primary business shifted to Internet Services such as e-mail and web hosting.
In 2006 GCM experienced its busiest year to date. After merging with Caravan Multimedia, we became responsible for hosting and managing all of Caravan's Internet services.
Later that year, GCM acquired additional Internet hosting services from Golden Technologies, Inc. Former GTI customers now benefit from improvements to their service such as faster upload and download speeds, redundant Internet connections, 24-hour service monitoring, and in-house programmers who can make website modifications when necessary.
As GCM continues to grow, we remain focused on providing quality service for all of our clients. As our business expands, we commit to maintaining the highest level of customer satisfaction.
Staff
Gary C. McLendon - President
• B.S.E.E., University of Arkansas• Professional Engineer
University of Arkansas graduate, Gary McLendon, built his first computer in 1973. Throughout the 70's Gary designed and built electronic industrial controls. When the controls business became computerized, he began GCM Computers.
Joyce Bryant - Accountant
Joyce has been with GCM since 1999. She has over 20 years of experience in bookkeeping and taxes. Joyce is proficient in Quickbooks, Acc Pac BPI, and Drake software.
Mike Culpepper - Computer Systems Specialist
In addition to his duties as a computer systems specialist, Mike is also responsible for sales and inventory management. He has been with GCM since 1996.
Jesse Darr - Computer Systems Specialist
• B.S.B.A., University of Arkansas• Ventana VANTAGE Certified Product Support Engineer
Jesse started his computer career in 2003 working as a PC Repair & Network technician at the University of Arkansas. Since then, he has worked on a variety of networks both large and small. He currently specializes in graphic design and wireless networking.
Shawn Foust - Computer Systems Specialist
Shawn joined the GCM team in 2010. He has worked with electronics since 2004, moving into computer repair and maintenance for residential and small business customers. He is currently focusing on wireless networking and smartphones.
Barton Hodges - Computer Systems Engineer
• M.S.C.S.E., University of Arkansas
• B.S.C.S.E., University of Arkansas
• CompTIA A+ Certified Professional
• CompTIA Network+ Certified Professional
• Ventana VANTAGE Certified Product Support Engineer
Barton began his career at GCM as a technician in 1993. Soon after, his duties expanded to include software development and network design and implementation. Barton has designed software for applications such as industrial controls, marriage licensing, and web-based management solutions. Barton was the Chief Technology Officer of GCM's sister company Caravan Multimedia, and since its acquisition by GCM in 2006, he has managed GCM's Internet Services.
Justin Kramer - Computer Systems Specialist
• CompTIA A+ Certified Professional• Microsoft Certified Systems Engineer
Justin started his IT career in 1999 after acquiring his A+ and MCSE certifications. He has since worked with numerous businesses throughout Northwest Arkansas, providing IT solutions and ongoing support. He has designed and implemented several network infrastructures in addition to focusing on residential customers’ needs.
Bryan Martin - Computer Systems Specialist
• Ventana VANTAGE Certified Product Support EngineerBryan started his computer career by managing small to medium sized networks. Prior to joining GCM Computers, he designed, implemented, and administered many network infrastructures.
Matt Norwood - Computer Systems Specialist
• Parallels Certified Virtualization Professional• VMware Certified Professional
Matt began his career as an IT professional in 1995. Over the years, Matt has provided server, workstation and database administration support for large, small and residential networks. Recently, Matt's primary focus has been server virtualization and dental office hardware and software integration.
Phillip Sugg - Computer Systems Specialist
• CompTIA A+ Certified ProfessionalPhillip joined GCM in 2008. Prior to his career at GCM, he provided technical support and repair work from his home-based business. He specializes in malware removal and hardware diagnostics.
Teri Tillman - Office Manager
Teri joined GCM in 2008. She began her career after graduating from Executive Secretarial School in Dallas, Texas. Since then, she has gained over 19 years of secretarial and administrative experience. Teri has proficiency in Peachtree and Microsoft Access, and has experience training others to use applications such as Word, Excel, and Windows.
Warranty
GCM Computers, Inc. warranties new products against defects in materials and workmanship for a minimum period of one (1) year from the date of purchase. Sales of new parts are final after 14 days. Sales of used parts are final after 7 days and exempt from this warranty. This warranty does not apply if the product has been damaged by accident, abuse, misuse, inability to use the product, software, or as a result of service or modification other than by GCM Computers, Inc. or an authorized representative.
This warranty is in lieu of any other warranty expressed or implied. In no event will GCM Computers, Inc. be held liable for any damages, whether direct, indirect, accidental, or consequential such as loss or inaccuracy of data, loss of revenue, or loss of business opportunities arising from the purchase of these products or service.
During the warranty period, any new computer system determined by GCM Computers, Inc. to be defective in form or function will be repaired or replaced at no charge for either parts or labor at our facilities located at 101 West Mountain St., Fayetteville, Arkansas 72701. If on-site warranty service and/or installation is required, GCM Computers, Inc. will provide on-site service for a fee of no less than $90.00.
Within 30 days from the purchase date, any separately purchased new products that are determined by GCM Computers, Inc. to be defective in form or function will be repaired or replaced at no charge at our facilities at 101 West Mountain St., Fayetteville, Arkansas 72701. Any new product found defective within 30 days from the purchase date will be exchanged for an identical or equivalent product chosen from available stock by GCM Computers, Inc. Any new product found defective after 30 days from the purchase date will be returned to the manufacturer for repair or replacement. The purchaser is responsible for all shipping costs incurred. Installation of all separately purchased products is the responsibility of the customer. GCM Computers, Inc. will provide in-shop installation for a fee of no less than $40.00 and on-site installation for a fee of no less than $90.00.
