Computer Repair & Upgrades

Our experienced team of specialists is skilled in all aspects of computer repair. Many problems can be solved with simple maintenance procedures. Deeper issues may require Operating System repair or reinstall. Rest assured that GCM will provide you with the most practical and efficient solution.

With most computers being connected to the Internet these days, many of their problems are related to virus and spyware/adware infestations. Malicious software can not only impact a computer's performance, but may also cause a loss of data or render your system useless. We can safely remove most instances of spyware and virus infections.

GCM will service virtually any computer regardless of make and model. We stock all of the parts to repair most hardware failures. Many name brand computers require specialty replacement parts from the manufacturer. Notebook computers may also require special parts. GCM can order any item we need to get your system up and running again.

If GCM upgrades or replaces your existing computer, you don't have to worry about losing any of your work. We will make a backup copy of your data, and it will be transferred to the new system. Your programs can also be re-installed, provided that you have the original install discs. We will even preserve your Internet "favorites" and desktop wallpaper.


Network Engineering & Administration

Whether you want to network your computer system within one building, across town, or internationally, we can design a system that will be fast, secure, and effective. GCM offers consulting to help you determine which type of networking best suits your business and your budget. Let us develop a reliable system for your business that will reduce downtime and keep your projects going!

  • Network Security
  • Firewalls
  • Virtual Private Networks (VPN)
  • Remote Administration
  • Wireless Networking
  • Virus and Spyware Prevention
  • Linux and Windows
  • Voice Over IP
  • Disaster Recovery

Programming

With GCM's programming abilities, we can create the software you need to suit your business. If you have looked for packaged software to meet your needs and have been unhappy with your choices, talk to us about developing a custom software package that will save you time and money in the long run. See our Marriage License Program for an example of one of our custom programming solutions.


Hourly Service Rates

Type Location Normal Rush1 & Overtime2 Emergency Holiday & Weekend
Systems Specialist In-Shop & Remote3 $80.00 $120.00 $160.00
Systems Specialist Onsite4 $90.00 $135.00 $180.00
Systems Engineer In-Shop & Remote3 $120.00 $180.00 $240.00
Systems Engineer Onsite4 $130.00 $190.00 $250.00

1 Rush: Your computer emergency is moved to the front of the line for priority service
2 Overtime: Before 8:00am, or after 6:00pm, Monday through Friday or pre-scheduled Holiday & Weekend
3 In-Shop & Remote: 30 minute minimum charge
4 Onsite: 1 hour minimum charge, travel expenses may apply


Hourly Service Discounts

Hours Hourly Savings Example Hourly Rate Example Billed Example Savings
5 $10.00 $80.00 $400.00 $50.00
10 $15.00 $75.00 $750.00 $150.00
15 $20.00 $70.00 $1050.00 $300.00
20 $25.00 $65.00 $1300.00 $500.00
25+ $30.00 $60.00 $1500.00 $750.00


Travel Charges

Less than 30 minutes travel one-way

Hourly billing begins when the specialist leaves the shop and ends when he/she returns.

More than 30 minutes travel one-way

Hourly billing begins when the specialist arrives at the customer premises and ends when the specialist leaves the customer premises. Additional charges for time and mileage are calculated at $40.00 per hour of travel and .60 cents per mile traveled.


Website & Email Hosting Packages

Pricing Parking Personal Standard Business Premium Multimedia Streaming E-Commerce 1 E-Commerce 2
Setup - $34.95 $34.95 $34.95 $34.95 $34.95 $34.95 $94.95 $249.95
Monthly Fee $4.95 $9.95 $19.95 $29.95 $39.95 $69.95 $129.95 $39.95 $39.95
Additional Monthly Fees - - - - - - - 10% of Each Transaction -
Merchant Account - - - - - - - GCM Computers Customer Provided
Overview Parking Personal Standard Business Premium Multimedia Streaming E-Commerce 1 E-Commerce 2
Monthly Bandwidth 1.25 GB 2.5 GB 5 GB 7.5 GB 10 GB 20 GB 180 GB 300 GB 300 GB
Storage Space 50 MB 250 MB 500 MB 750 MB 1 GB 2 GB 6 GB 8 GB 8 GB
24 Hour Monitoring                  
Detailed Traffic Statistics                  
Daily Backups                  
FTP Access                  
Email Features Parking Personal Standard Business Premium Multimedia Streaming E-Commerce 1 E-Commerce 2
POP3 Email Accounts 3 5 15 30 50 80 100 50 50
Email Aliases 3 5 15 30 50 80 100 50 50
Account Storage 500 MB 500 MB 500 MB 500 MB 500 MB 500 MB 500 MB 500 MB 500 MB
Maximum Email Message Size 25 MB 25 MB 25 MB 25 MB 25 MB 25 MB 25 MB 25 MB 25 MB
Virus Scan                  
Web Mail Access                  
Advanced Features Parking Personal Standard Business Premium Multimedia Streaming E-Commerce 1 E-Commerce 2
Mailing List (500 Subscribers) - - -    
MySQL Database - - -    
Detailed Web Statistics                  
Perl                  
PHP                  
Private CGI Bin                  
Access to Raw Log Files                  



Website & Email Hosting Additional Services

Domain Registration and Renewal Fee
1 Year $20.00 Per Year
2 Years $19.00 Per Year
3 Years $18.00 Per Year
5 Years $15.00 per Year
9 Years $12.00 per Year
Storage Monthly Fee
500 MB Additional POP3 Account Storage $2.00
500 MB Additional Website Storage $2.00
Bandwidth Monthly Fee
750 MB Additional Bandwidth $1.00
Email Spam Filtering Monthly Fee
1 Email Account $1.00
5 Email Accounts $3.95
10 Email Accounts $6.95
25 Email Accounts $16.95
50 Email Accounts $29.95
Email SMTP Access Monthly Fee
1 Email Account $2.00
5 Email Accounts $7.95
10 Email Accounts $13.95
25 Email Accounts $33.95
50 Email Accounts $59.95
Email Aliases Monthly Fee
1 Additional Email Alias $.50
5 Additional Email Aliases $2.00
15 Additional Email Aliases $3.50
30 Additional Email Aliases $7.00
50 Additional Email Aliases $10.00
POP3 Email Accounts Monthly Fee
1 Additional Email Account $2.00
5 Additional Email Accounts $8.95
15 Additional Email Accounts $15.95
30 Additional Email Accounts $24.95
50 Additional Email Accounts $34.95




Web Mail Login
(Go to Secure Web Mail Login)
Username:

Password:

 
CompTIA A+ Authorized Service Center
Dell Registered Partner
Cisco Systems Registered Partner
Microsoft Certified Partner
Linux Consultants
Member of the Better Business Bureau of Arkansas Member of the Better Business Bureau® of Arkansas
Read our reliability report...
U.S. Chamber of Commerce Member
Fayetteville Independent Business Alliance
Home     |     Products     |     Services     |     About     |     Contact     |     Support     |     Account Manager     |     Employee Login

Copyright © 2010 GCM Computers, Inc. All rights reserved.